We design and build user-centric systems and applications to help our clients manage operations and customer engagements.
We create complex systems that are shockingly easy to use.
Experts In
- User Experience Design
- User Research
- Information Architecture
- Customer Development
- System Architecture
- Systems Integration
- Process Optimization
- Enterprise SaaS
- API/SDK Development
- E-commerce
- Payments
Improving customer relationships through technology
1
Situation
The largest sit-down Canadian restaurant chain wanted to improve customer
engagement and better understand customer behaviors across digital, in-store and phone interactions.
2
Goal
Create a more functional mobile app and behind the scenes customer relationship management
system to help guest services improve overall customer experience.
3
Outcome
We led a diverse team of marketers, designers, and developers through a coordinated effort to spearhead a
massive marketing campaign. We devised a systems architecture to manage data flow between all components
efficiently and securely. The campaign was an overwhelming success leading to thousands more downloads, a
higher average order size and an increase customer satisfaction metrics. Best of all, there is now a platform
in place to build all new technologies off of, like an Android app, Xbox app, and many more.
Founders
Oleg Fridman
From an early age Oleg knew that he’d be a technologist and entrepreneur. Starting his first company with two friends before he could drive, he convinced them to name the company after himself, and O-Web Technologies was born. While we didn’t let him have those same naming rights he’s equally as important to the Prototype1 team.
Oleg is a unique developer in that he enjoys both working with clients to uncover users’ needs and locking himself away with some good techno to architect and build these systems.
His deep experience working across multiple industries and types of technology help him lead our development team to create industry leading software that our clients love.
Dave Hurt
Dave runs on making connections for our partners and team members. Always bringing people together to find the best solution for their problem. He also runs on coffee and on any given day you’ll find him grabbing coffee at one of Cleveland’s many great coffee spots meeting with entrepreneurs and business leaders or at community events.
Dave started his career in Chicago working with fortune 500 companies to improve their supply chains but found a career calling working with his first technology startup, ONOSYS.
His passion for bringing the best partners and team together to build a truly great company that puts out nothing but the best is what keeps Prototype1 at the forefront of the industry.
Join our team.
Do you design and develop engaging user experiences? Have a thing for software prototypes? If you like problem-solving and pioneering big ideas for startups, nonprofits, enterprise solutions and more, let's talk!